Hello Community, I'm new to Performance Analytics. I created a PA report that will display incidents per day. However, the report is still displaying yesterday's date. I already created Indicator Source and Scheduled Data Collection that runs daily. ...
Hello , i want to make reports on dashboard visible to non itil users also , how can i do this.
Hi Experts,I have one requirement to hide one column in list view Name: "end user email" So I write one ACL(Image added below)And its working as expected in list view and we are unable to see that column in list view everything is good for now. And...
Hello everyone, I am facing an error in the performance analytics widget, when I click on a drilldown the following error message appears:An error occurred. The visualization component did not renderCheck the console for more detailsIncorrect locale ...
Dear Community, I am working on three KPIs that measure productivity of Service Desk: I) Resolution SLA compliance rate - the percentage of incidents resolved within the agreed-upon service level agreement (SLA) timeframes. Google recommends follow...
Hi Community, I have a formula indicator that computes a percentage (A/B). and collects data for the last 3 months. However I recieve null values but would like to replace it with NA or NAN. Is that possible in ServiceNow ? I tried use this in the f...
Hi All, We are trying to reduce the number of report which have last run greater than 5 months. So I am trying to create a flow which triggers on report_stats table when last run is older than 5 months When does report_stats get updated ? any sched...
Hi community I have requirement to create a report for computer class it has count to (x) Cis, so i need to create scheduled report on monthly, so I need to show the count of (x) in my email body, please help me how can i add the reports count dynam...
Hi All, I have requirement to get future date by using group by in reports Bar type.For example a record having customized field called Warranty expiry(Date field) which is holding expiration date of respective record. So using reports (Bar type) and...
Hi, I would like to know about the difference between By month AVG + / By month AVG
Hi All, I am facing an issue in Benchmark Dashboard in my organization PROD instance. Few of the widgets showing zero in the benchmark dashboard. I have checked all the associated PA jobs those are running daily without any errors and when I see thos...
Hi Everyone,Please help me , I have created indicator with the following condition but fetching 0 on score indicator.Indicator with filter conditiongetting blank count of record. I suppose to get 94 in 2023 as expected.same filter I am applying on Ch...
Hi, I would like to check the logic for the "Delete Dashboard" context menu one can find in the hamburger menu on a dashboard. Any idea where can I find it? I could not even find the other context menus in my PDI. At this point I am not sure if it is...
My indicator Scores showing wrong value.Indicator which I have created (Frequency:- Monthly). please help me to correct it.Beginners In PA.
Hi All,We have one dashboard with report but We are not able to understand how the reports were created .It is a list type reports created as a list view with filter condition and personalize list icon.I am not able to edit this report and also tried...
