ServiceNow Analytics - Time series only shows the group with the most record solved

ThibaultD
Kilo Explorer

Hello hello,

 

I'm trying to make a dashboard trough Analytics to show per day how many incidents has been resolved and would like to group it by "assignment group":

ThibaultD_0-1778835202286.png


The issue I'm encountering is that the dashboard only shows the group with the mot record solved:

ThibaultD_1-1778835250563.png

When I click on let's say, the records from the 4th may, it's filtered by the assignement group "SD.TechLounge Atrium" (as shows on the graph), but then, it only show me 10 records (on the 14 "announced"):

ThibaultD_3-1778835485258.png

ThibaultD_2-1778835463047.png


Reality is that on the 4th may, 10 incidents has been solved by SD.TechLounge Atrium, 2 by SD.Remote and 2 by SD.Client Operations L2, so I don't understand why this information doesn't reflect on the graph (in a form of stacked bars or something).

 

Is it a bug? Or am I missing something? In any case, thanks in advance for helping me solving this case! 

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