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User is unable to see field Value in report

pramn
Kilo Sage

an hour ago

Hello team , 

One of user complaining country and region field value is not able to see ? the report is created by user itself .

How ever when I am looking for that report that value visible to me 

 

 

 

pramn_0-1764692739660.png

it is not visible to user 

pramn_1-1764692829075.png

what could be the reason ? and how to resolved this ?

 

Thanks for your help!

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2 REPLIES 2

Syed14
Mega Guru

39m ago

Have you checked field-level ACLs? May be there is any ACL which is restricting that user from seeing specific field records.

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Me Being Mustaq
Tera Guru

10m ago

Hi @pramn ,

 

The user cannot see country/region field values in their report due to report_view field ACLs on those fields, which restrict visibility based on roles despite the report creator seeing data.

 

Troubleshoot 

  1. Impersonate the user and run the report to confirm the issue

  2. Check report_view ACLs: Navigate to sys_security_acl.list → filter Name starts with report_view and Field = country (or region field name)

 

 

Please refer to the below link:-

 

If it is helpful, please hit the thumbs button and accept the correct solution by referring to this solution in the future it will be helpful to them.

 

Thanks & Regards,

Mohammed Mustaq Shaik

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