Creating report with a new dynamic filter in ServiceNow

[Goran WitchDoc]

I got the question from a fellow ServiceNow admin who had some issues with a specific report he was trying to create. The requirements was to create a reports that showed you how many reassignment counts did the tickets have that was created through the ServiceDesk.

In this video I create an example of a report that would give you that information as well how to create your own Dynamic filter to (re)use in the condition builder anywhere in the system.

You can also download an update set with the script include and the dynamic filter here: https://drive.google.com/drive/folders/1ftO2YSlyOC18mBpKwAwALxyWsA9CpgvU?usp=sharing

//Göran

  

[Carl Fransen1]

Hi Goran,

Helpful video, thanks.  Would you be able to add the dynamic filter and the script include code to this article?

Thanks

Carl.

[Goran WitchDoc]

Sure,

You should find it here: https://drive.google.com/drive/folders/1ftO2YSlyOC18mBpKwAwALxyWsA9CpgvU?usp=sharing

I'll add that to article as well. 🙂

//Göran

[Carl Fransen1]

Thanks Göran...

[Madhava raju1]

Hi Goran,

I have one query

In the application we have multiple servers in a class and we need the count of unique server's in each class