on - edited on by
Steph Morillo
What is Reporting?
ServiceNow® Reporting enables you to create and distribute reports that show the current state of instance date, such as the number of open incidents of each priority. Reporting functionality is available by default for all tables, except system tables.
Reporting features:
- Visualize and analyze current instance data.
- Share with users on dashboards, service portal, export to pdf, and email.
- Use the data visualization component in the UI Builder to create a report visualizations for Next Experience.
How do I get started with Reporting?
|
Step 1: Documentation |
Step 2: Training |
Step 3: Guidance |
Step 4: Further Resources |
Step 1: Documentation
To familiarize yourself with the complete spectrum of Reporting features and the newest enhancements in each release, ServiceNw® Docs is the place to go.
Release Highlights
Xanadu
- Core UI Reporting functionality is deprecated in favor of Data visualizations in Platform Analytics for new instances and instances that have migrated to the Platform Analytics experience.
Utah
- ACL Assessment for Reports evaluates against all report_view ACLs and against blocking Read ACLs.
- Dark theme support for visualizations.
Step 2: Training
Now Learning Training
- Get Started with Reports (3 hours)
Developer Program
Next, request a Personal Developer Instance (PDI) to practice what you have learned.
Step 3: Guidance and Best Practices
Whether you're a first-time implementor or an experienced developer, the following resources will help you understand how to best approach using Reporting.
Platform Analytics Academy
We have been covering Reporting topics in our Platform Analytics Academy sessions.
- September 18th, 2024 - Reporting Best Practices
- January 11th, 2022 - Which Visualizations?
- October 19th, 2022 - CMDB Query Builder Queries & Reporting
- July 13th, 2022 - ACL Assessments for Reports
- December 1st, 2021 - Standard Deviation in Reporting
- November 17th, 2021 - Service Portal Reporting
- November 3rd, 2021 - Tuning Solutions in Reporting
- August 11th, 2021 - 5 Stages of Data Visual Happiness
- June 30th, 2021 - Advanced Reporting Features for Report Admins
- April 21st, 2021 - Analytics in Quebec - Business Calendars, Report Formatting, and Function Fields
- January 13th, 2021 - Schedule Notifications in Performance Analytics and Reporting.
ServiceNow®
Step 4: Further Resources
Developer Program
In addition to PDI's, the ServiceNow® Developer site has many resources for Reporting.
Community
Activation Information
Reporting is a ServiceNow® Now Platform feature that is active by default.
