Community Alums
Not applicable

Hola Community,

I was recently asked if we can display list of attachments in the reports and be able to download them as well. So, I came with a logic and created a report with them and they were able to download the attachments as well.

Please mark this article as Helpful if it helped you.

Cheers,

Hardit Singh

Please connect with me on YouTube

Please connect with me on LinkedIn

 

Comments
Henrietta T
Tera Contributor

Hi. Do you know if it's possible to have a report generate a list of knowledge articles with attachments? Similar to this but articles instead of incidents.

Community Alums
Not applicable

Hi Henrietta,

I just checked and confirmed that the attachments are stored in the sys_attachment table as explained in the above video. You can use the same functionality and instead of adding incident table you can use kb_knowledge table. Please let me know if you have further questions. Thanks!

Cheers,

Hardit Singh

Zainakbar786123
Tera Contributor

If you want to download your favorite Pinterest video. Go to thepintdown website now for Pinterest story downloading and other content

Version history
Last update:
‎03-14-2022 11:21 PM
Updated by:
Community Alums