Knowledge 2020 - Jump-start your Performance Analytics journey

[D van Heusden]

Free Knowledge 2020 content available to anyone with a Now Learning account!

Jump-start your Performance Analytics journey - PA201 - LAB1126

Building and implementing an advanced analytics solution often takes organizations months or years, but it doesn’t have to be so hard.

Performance Analytics ships with finely tuned dashboards and more than 650 KPIs for your IT, customer service, and HR service delivery processes.

This lab looks at how you can unlock immediate value by using a combination of these out-of-the-box solutions and key analytical capabilities.

In this lab, you’ll activate out-of-the-box content for different solutions, configure the phrases, stop words, and widgets for text analytics, set up and manage Spotlight, and embed dashboards in everyday work using in-form analytics.

You’ll walk away with a great understanding of the out-of-the-box content and how your organization can take advantage of key features like text analytics, Spotlight, and in-form analytics.

Enroll in the course on Nowlearning: Click here

View the Guidebook that is part of the course: Click here

Watch the teaser video below for more information: