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ServiceNow Employee
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on 02-17-2021 01:19 PM
Product Marketing just released a dummies book for Now Intelligence.
It has a great overview of the use cases for Virtual Agent, Predictive Intelligence, and Performance Analytics. You can download the PDF here.
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Laurent5
ServiceNow Employee
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02-18-2021
01:44 AM
Great stuff! Thanks for sharing.

Eeson
Mega Guru
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02-18-2021
04:28 AM
Thanks for sharing 🙂 I like the real world use cases.
leecato
ServiceNow Employee
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02-18-2021
08:02 AM
Very nice!!
Patrick Schiele
Tera Expert
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03-02-2021
07:14 AM
Thanks for sharing!
Do any other ServiceNow e-books exist? Where can they be downloaded?
Thanks!
Patrick

Loic1
ServiceNow Employee
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03-23-2022
08:06 AM
The Second Edition is out! Same link.
Sandip Patil1
Tera Contributor
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11-10-2023
06:56 AM
Thanks for sharing! @Lener Pacania1