Tom Pacyk
ServiceNow Employee
ServiceNow Employee

This page lists the Performance Analytics content packs that should be activated with any paid-for Performance Analytics entitlement. Cross-reference each plugin with the version of ServiceNow instance you are running to determine what you should activate.

 

Important Note!

The content packs are dependent on the other solutions you have activated in the platform. The list of required plugins that will also be activated during content pack activation is displayed in the activation dialog box. See the Activate page for more details.

 

Plugin NameKingstonLondonMadridNew York
Guided Setup for Performance AnalyticsXXXX
Instance Security Dashboard (PA)  XX X
Interactive AnalysisX XXX
Performance AnalyticsXXXX
Performance Analytics - Administrator Console X XXX
Performance Analytics - Configuration Generator *XXXX
Performance Analytics - Content Pack - Configuration Management (CMDB)XXXX
Performance Analytics - Content Pack - Knowledge ManagementXXXX
Performance Analytics - Content Pack - Service Desk ChatXXXX
Performance Analytics - Context Sensitive Analytics for ChatXXXX
Performance Analytics - Diagnostics * X XXX
Performance Analytics - Domain SupportXXXX
Performance Analytics - Example - LinkedInXXXX
Performance Analytics - Example - Stocks QuotesXXXX
Performance Analytics - Example - TwitterXXXX
Performance Analytics Content Pack for Guided Tours  via Storevia Store
Performance Analytics - Instance Security Dashboard  XX X
Performance Analytics - PA Solution Library XXXX
Performance Analytics Content Pack for Service Portal   via Store via Store
Performance Analytics - SpotlightXXXX
Performance Analytics – Usage Overview  XX X
Performance Analytics and Reporting - Service Portal Widgets XXXX
Responsive CanvasXXXX
Responsive DashboardsXXXX
Self-Service Portal for Analytics XXXX

 

* Plugins with this designation should only be enabled if you have a specific need to use their functionality.

Comments
Eeson
Mega Guru

Hey Tom,

Thanks for the useful post.

I think it would be also good to add that mature instances now trying to implement PA, may see indicators etc missing.... and should import them from another fresh instance. This is what we have found in our journey to PA.

Regards,

Iain

Version history
Last update:
‎08-31-2018 12:15 PM
Updated by: