Problem statement - San Diego release end users may not be able to access homepages.
Solution- Please be informed in advance that from the San Diego release, support for homepage functionality is being phased out so all the homepage needs to be converted to a Dashboard. ServiceNow store has a store application called “Homepage deprecation help tool” which will help you to convert the same.
Before you use the homepage deprecation help tool, perform these two steps. A user with the admin role must change the system property. A user with the admin role or a user with both the dashboard_admin and flow_designer roles can populate the homepage migration status table.
- Disable the creation of new homepages: Set the system property com.glideapp.home.deprecate_homepages to true.
- Populate the homepage migration status table.
The Homepage deprecation help tool identifies all homepages on an instance and enables you to migrate homepages to dashboards, retire homepages, and restore retired homepages as dashboards
- As a system administration or dashboard admin, you have the ability to view a list of the homepages not yet retired or converted in your instance.
Decide what to do with them based on visibility, ownership, and usage.
Flows are triggered to convert the homepage into a dashboard or to retire the homepage and remove the visibility and editing options.
After converting the homepage to a dashboard we found that the Converted dashboard does not update the owner from a homepage so we need to update the same through a fix script.
Click on Converted Homepages on the dashboard shown below and see the owners are empty. so we need to update the same.
Script to update the same- You can use a set limit as per the volume of your homepage.
var hms = new GlideRecord('pa_homepage_migration_status');
hms .addEncodedQuery('decision=converted^owner!=NULL^dashboard.owner.nameISEMPTY');
hms .query();
while (hms .next()) {
var db= new GlideRecord('pa_dashboards');
db.get(hms .dashboard);
db.query();
if (db.next()) {
db.owner = hms .owner;
db.setWorkflow(false);
db.update();
}
}
Regards
Nayan
