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on 03-28-2016 01:59 PM
This video playlist walks you through performance analytics, from how to obtain it to creating your first target and threshold. Learn how ServiceNow Performance Analytics can help you drive service management within your enterprise to new levels of excellence.
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The performance analytics playlist consists of using PA for incident management, creating indicators, creating a data collection job, creating a breakdown, creating a PA dashboard, and more.
For more information on Performance Analytics, see:
ServiceNow product documentation: Performance Analytics
TechBytes Episode 16: ServiceNow Performance Analytics
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