30/60/90 days range report for licenses about to expire?

Isabela Loebel
Tera Contributor

Hey everyone,

 

I need a report thats gets the licenses about to expire and show them in a bar graph with the ranges of next 30 days, 60 days and 90 days. I need it to be cummulative as the image bellow, for example.

find_real_file.png

I tried report range in "Reports -> Report Range", but it doesn't work as I want. I tried see Performance Analytics, but again, I didn't get the results as expected. Can someone give me a hand?

 

Thank you in advance,

Isabela

8 REPLIES 8

JP - Kyndryl
Kilo Sage

Hi Isabella,

Unfortunately:

"It is not possible to set report ranges for dates in the future."

https://docs.servicenow.com/en-US/bundle/sandiego-now-intelligence/page/use/reporting/concept/c_ReportRanges.html

Regards.

JP

 

Regards,
JP

Thanks @JP Plouffe,

Do you know if it's possible to do it as the example with Performance Analytics? I've search about it, but I still don't know if I can get the results that I want.

Hi JP,

 

Could the above mentioned requirement can be done for past dates to find the count of ageing incidents. Like to give that ranges like 0-30 days,30-60 days in PA report in column type.

Hi @Nasreen2, This could be achieved using the buckets to categorise the date range, then capture this in a breakdown which is applied to the corresponding indicator.

 

thanks