Add two dashboards to two different pages in custom workspace

Felipe365
Tera Contributor

I have created a custom workspace and I have added two pages with the dashboard template. I have also created two dashboards. I want to link one dashboard to one page and the other dashboard to the other page. However, when I access the pages I see the same dashboard on both pages.

 

I have tried configuring each dashboard in the UI Builder to have the required one with the Tab Sys Id and Default Dashboard fields but still doesn't work and display only one of the dashboards when I navigate to the workspace. 

 

Is it possible to have multiple dashboards each realted to one specific page for a custom workspace using the dashboard template pages? Or do I have to create the pages from scratch and add the data visualization content?

12 REPLIES 12

@Felipe365 

let me check if I could replicate based on my bandwidth

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I am confused by some of your steps. For a start, I don't see why you are messing about with sys_id's when you have dropdown lists.
I would:
1. Create the custom workspace and note the name (not the sys_id)
2. In Platform Analytics experience, create both dashboards with the in-line editor.
2a. In the process of creating each dashboard, add the name of the custom workspace in the dashboard visibility field of the dashboard details. As you type in the name of the workspace, it should autocomplete as a choice to select.

jeffrubinoff_1-1760619232722.png

2b. Give each dashboard a distinctive name, and note the names.
3. Back in the custom workspace, create both pages using the Dashboard template.
4. Set one of the dashboards you created in Step 2 as the default dashboard for the dashboard component in each page. Again, you enter the name of the dashboard, which should be auto-completed for you. You don't have to muck about with sys_ids.
If in either Step 2a or Step 4, you do not get the name of the workspace or the dashboard as a choice in the dropdown list, *something has gone wrong*.

jeffrubinoff
ServiceNow Employee
ServiceNow Employee

1. Did you make both dashboards visible to the workspace?

2. Do you see both dashboards in the Default dashboard dropdown list on the Dashboard components in both pages? (hoping you gave them different names)

jeffrubinoff_0-1760618533956.png

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/performance-analytics/task/a...

Hello @jeffrubinoff 

Thanks for the reply, I have done what you described and I get the same problem as I described. Instead of using the sys_id I have also done it with their different names but I get the same problem as I explained before. 

I am going to do this all over again and please let me know when do you think I make a mistake:

1 Create custom workspace with two dashboard template pages

FelipeMeneses_0-1760624150707.png

2 Created two In-line editor dashboards ("Home dashboard for custom workpsace" and "Second dashboard for custom workspace")

FelipeMeneses_1-1760624404057.pngFelipeMeneses_2-1760624561418.png

3 Add the dashboards to the workspace

FelipeMeneses_3-1760624620373.png

 

FelipeMeneses_4-1760624666436.png

4 I have saved and clicked on Open URL path to see this and I get the same dashboard for both pages

FelipeMeneses_6-1760624796413.png

 

FelipeMeneses_5-1760624746110.png

 

I can change the dashboard by clicking on the drop down icon next to the dashboard's name but I want to have each dashboard associated only to their workspace page. I don't want to have the same dashboard associated to all of the workspace pages and have the end-user change between pages and also dashboards.

 

Hello @jeffrubinoff @Ankur Bawiskar 

I have tried creating two custom pages and I have the same problem as before. I created two different custom pages with different names but when I navigate to the pages I get redirected to one page only. Let me know if you can help me out, please.