“Add Widget” does not appear on the dashboard

[Luis Gustavo R1]

The “Add Widget” (+) button is not appearing on the dashboard. I have the platform admin role and permissions to edit reports and dashboards. I also tried configuring the com.snc.pa.dashboard.editable property and other related properties, but the issue persists. All widgets from sys_widgets are enabled.

Do I need to install any plugin?

Could someone help me identify what might be causing this?

[Tanushree Maiti]

Hi @Luis Gustavo R1 

1.  Ensure your current application scope matches the dashboard's scope

e.g  If the dashboard was created in a specific application scope (e.g., HR) and you are currently in Global , then dashboard will not appear. 

2. Ensure you have proper permissions. If editing a custom dashboard, verify it isn't restricted by roles.

    role required like pa_admin or  admin

  Refer: KB0815977 Add content on homepage or Add widget on dashboard option list does not show few options l... 

3. Check the dashboard in the pa_dashboards table to ensure it is not configured incorrectly.

4.  If the dashboard was imported via an update set, it might have been committed incorrectly.

In that case,  Re-import or check for missing components in the update set

[Luis Gustavo R1]

I have already checked this KB and others, but I couldn't find the issue.
Thanks in advance for your help.