Hi @Navyasree_Dev
Please refer the below solution for this.
First, we should check whether both screens are utilizing the same Record Screen or different Record Screens.
- If both screens are using the same Record Screen, we only need to add/configure the field in that Record Screen, and the change will be reflected on both screens.
- If the two screens are using different Record Screens, then the field needs to be configured separately on each Record Screen where it is required. If the field is required only on one screen, we can configure it only there.
From a best-practice perspective, I would recommend using separate Record Screens for the Incident Details/View screen and the Edit Incident screen when they have different purposes. This gives us better flexibility and avoids unintended changes in the future.
For example, if we need to modify the fields or layout of the Edit Incident screen later, the change will affect only that Record Screen and will not unintentionally impact the Incident Details/View screen.
So, I would recommend keeping the Record Screens separately configured based on the purpose and information that needs to be displayed or edited on each screen.
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Thank you!
