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“Add Widget” does not appear on the dashboard

Luis Gustavo R1
Tera Contributor

The “Add Widget” (+) button is not appearing on the dashboard. I have the platform admin role and permissions to edit reports and dashboards. I also tried configuring the com.snc.pa.dashboard.editable property and other related properties, but the issue persists. All widgets from sys_widgets are enabled.

Do I need to install any plugin?

Could someone help me identify what might be causing this?

6 REPLIES 6

The add new element has limited options and doesn't contain iFrame

ShaidaC_0-1788843025423.pngShaidaC_1-1788843040025.png

 

jeffrubinoff
ServiceNow Employee

You cannot add Core UI widgets to a Platform Analytics dashboard. Options that are not in Add new element are not supported.
You can create or edit a Core UI dashboard and add widgets there, provided your relevant properties are set to True:

jeffrubinoff_0-1788866469180.png