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Adding Numbers to Dashboard

scott oliver
Kilo Explorer

Hello, I am trying to create a dashboard and add stats for incidents that relate to my team. When I first log into SNOW the dashboard that it presents has all the overall numbers. How do I change to show just my teams numbers or even just mine alone? I found the widget that adds incidents assigned to me. It gives a list of the issues though. I just want a count. How can I do this?

4 REPLIES 4

Community Alums
Not applicable

Hello Scott,

You can create new report on incident table and add it on your homepage.

find_real_file.png

Then 

find_real_file.png


After creating above report, kindly add it to the homepage.
First click on share icon => Add to dashboard => Home Page, select desired home page and add the report. PFB screen shot -

find_real_file.png   

Thanks & Regards,
Akshay

Community Alums
Not applicable

Hello @scott oliver ,

I hope you are doing well and had great weekend.

Have you tried above solution, please let me know if you need any help.


Thanks & Regards,

Akshay

Community Alums
Not applicable

Hey @scott oliver ,

Didn't hear back on this.

Is your issue resolved? If yes, feel free to mark correct as well, so it will be helpful for others looking for similar query.

Thomas_Davis
Administrator
Administrator

You could also look at the My Team Dashboard. Here is a ServiceNow doc that discusses it:

https://docs.servicenow.com/bundle/rome-it-service-management/page/product/incident-management/conce...