Coming from a previous ticketing system where the incident state totals were automatically calculated, I would like help with this feature to build a report to add to a Dashboard. We have Client Totals based on incident state calculated as I looked a...
Hi, On a dashboard, i have a report (type pie) acting as a Interactive filter, and an other report which follow the Interactive filter. If i select only one sector in the pie, the report is refreshed as expected.If i select many sectors in the pie (w...
Hi PA Community, I am trying to build a report for "Days since last P1 Incident" for my organizaton. I've attempted to use a Function Field within Reporting however datediff operations have to have some limitiations and I can't think of a way to have...
Hi!I created a crude drawing below. I have 2 data points that I'm wanting to combine into 1 report in ServiceNow. I'd like the "Weeks" over the last 3 months to be the Y-Axis, and the "Hours" over that same period to be the X-Axis. I am not wantin...
I have created a list context menu action called 'Open in new tab'. This shows up if I am on a table list view, but does now show up if I am on a report created on the same table. How do I get this action to show up on a report as well? 1. Screenshot...
I have a user who is trying to click on a PA widget (pie chart) to get to the Analytics Hub. However when they try they get the following:"Sorry you do not have access to this indicator, breakdown or element combination. Please contact your Performan...
Please see attached image. How do I create an Interactive Filter to filter the 'Value' field on the Incident Metric table based on the name of the assignment group? As shown in the screenshot, I need this filter to include both the current name of th...
We are planning to implement the Health Monitoring in our Instance, Please provide inputs for instance Health Monitoring. So far we are looking into the System Logs and Diagnostics, Any other ideas would be great help.Any other ideas to find out Erro...
I have set up a spreadsheet which we currently use to display our Service Desk stats on: Incidents Resolved, Incidents Updated, etc.I have daily scheduled reports which run from SNOW, but currently, I have to receive the report, then update excel man...
Hello, I need to create a report, that will require data from at least 4 different tables. It was mentioned that I need to use/create a database view. I've never done this. Is this what I need to do? Or is there another way to display data from multi...