I have a dashboard providing agents with indicators of requested items (RITMs) in their catalog (items filtered for their assignment group). I would like to add an choice list interactive filter to filter on the catalog item as a choice list (see ima...
Hi I want to understand on how many rows can a user export from the reporting module in service now Is there any limitation on the number of times one can export this data? is there any limitation of the frequency of exports?
Hi All, I need to create interactive filter on Incident number. Any help on this will be highly appreciated. Regards, Girish
Hello ServiceNow Community! I have a tricky request from my leadership team, that I would prefer not to be manual as it currently is. It is to make report names and email reports sent out to be dynamic. For example, if the report is sent on March 31s...
Hello Everyone.My client is trying to measure not only the average and highest execution times for jobs and scripts, but also be able to know which job or scripts are exactly taking so much time to run. I tried to find a dashboard OOO or something th...
I have an automated indicator named `Number of Closed Incidents`. This indicator was collecting by default a breakdown by Assignment group ONLY. Now I need to collect additional breakdowns such as Priority, Age, Category. After adding the new Break...
Hello! I'm wondering if there is a way to prevent a report that is embedded on a dashboard from automatically running on load until a user updates an interactive filter on the same dashboard that controls the report data. Thank you!
Suppose that there are the following records in pm_project_task table.(field_for_groupby, field_a and field_b are custom field.) field_for_groupbyfield_afield_bGroupA8391406GroupA3991302GroupA842598GroupA2697044GroupA1077695GroupB391406GroupB591302...
Hello folks! How can I get a good dump of OOTB reports per module? This would be every report that comes for incident, problem, change, etc. Something that would serve as a reference for a customer. Thanks!
Hi, I have created a report on task_sla table and grouped by Has Breached(it contains True and False values) , In the report it is displaying 'true' or 'false ' is there any possiblity to modify this text Like replacing True- with Breached Ticket ...
Is there a way to add a clickable link on "View / Run" (Report_Home) / "Create a Report" (sys_report_template) page that will lead the users to a knowledge base/article. Since we have several Article regarding reporting that we want to socialize to t...
I created a Breakdown Source (Farrah Time Worked User) and an automated Breakdown (Farrah Time Worked.User). When I try to add the Automated Breakdown to my Automated Indicator, it does not show in the list of available breakdowns. I feel like I mus...
Hi team, I want to understand the following items - Does ServiceNow provide real-time reporting in their analytics? - If yes, does this real-time reporting work for all the tables? or is it restricted to certain tables? - if not, what's that syn tim...
Hi, We would like to iterate through data for each month for the last 3 months using a scheduled job. However, we want to be able to do this without using the 'created on last 3 months' query in the script. Is this possible ?
Hi, How can i define a report that displays top 5 categories (Service / Service offering) of incidents for a week? Any advice much appreciated.
