Resolved! how to track a user's activity in servicenow
Is there a way to track a users activity in servicenow? I was asked to see what a user was doing, especially kb viewing and editing, and logins.
Forum Posts
Field is not showing up to dot walk
Hi All, I am creating interactive filters on reports. I am not able to dot walk custom table name "hr bu" which is of string type. How can I dot walk .
Performance Analytics Incident Premium OOB dashboard.
Hi All,Few months ago, we had enabled the performance analytics premium version and we had modified some of the OOB indicators used by Incident Premium OOB dashboard by making some changes to the indicators formula and adding extra breakdowns to the ...
RAG Traffic Lights Visualization on Reports/Dashboards to view the Project Health
Hello, We have an OOB field on Status Report(project_status) table as Overall health ( overall_health) We would like to have a Traffic Light visualization to showcase the RAG status of the overall health of our Projects i.e Red/Amber/Green like ...
Resolved! Extract the right information from Service now to create my own dashboard.
Hi guys, So I need to create my own dashboard using Power BI. For this, I need to extract csv files from Service Now. I need to show incident's SLAs, calculate time averages, time to own, time to fix, etc. However, I found that within incidents, we...
Help adjusting the sort order of a stacked bar chart in a drilldown.
I've built a report that has a stacked bar chart as a drilldown. The chart is set to stack by Priority, however, it seems the default sort order for this is to place the highest priority at the bottom of the bar (Screenshot_23). I've set the Sorting...
How can I restrict access to few persons to edit a report?
Hi all, I want to Provide access for few persons to edit a report. Now, if I share a report, they can both view and edit a report. So, I want to restrict editing to few people. Thanks.
How do you move dashboards between domains?
We have a domain separated instance of ServiceNow and are creating a new domain. Is it possible to move our current dashboards from one domain to another domain?
Creating a Custom multi-choice Interactive Filter
Hello, We have a dashboard for a particular Business Unit with multiple reports of Business Applications for that particular BU. This is what the filters look like: The Primary Portfolio is a reference field that is sourced off the "Portfolios" tabl...
PA Widget and Elements filter
Hello there - I have created a PA widget and would like to configure more than one "Elements filter" - is this possible? If it is not, how would I find an alternative solution or approach? Background: From my Dashboard, I want the logic in my "Ele...
Resolved! Error during JavaScript evaluation: Not all references of "current" are passed in by "arguments"
In Performance Analytics we are trying to create a breakdown, based on the Age of CI, referenced in the cert_audit_result tableIt should be based on the sys_created_on and the time the script actually runs picking up the system date/time.Our input is...
Resolved! PA - Error during JavaScript evaluation: Not all references of "current" are passed in by "arguments" script:
Hey all,Really really new to PA, so stay with me!I am trying to collect all requested items in the last 30 days, and assign them to bucket groups by Requested Item.Name. I have created Indicator, automated indicator - pretty straight forwardBreakdo...
Resolved! Error during JavaScript evaluation: Not all references of "current" are passed in by "arguments" script
Hi there,i need help from someone."Error during JavaScript evaluation: Not all references of "current" are passed in by "arguments" script"The issue is the above error message which comes up during a collection job.What i need to do is to put records...
Is there a way to group by tags?
Trying to label certain items in the sc_task with either form good or form bad so that we know if the job is able to be done or if it needs chasing. Rather than having two different reports I was wondering if I could group by tag by any chance. Any h...
Resolved! How to set the widget name different than report name in servicenow dashboard
Hi, Is there any way i can set the widget name is different than the report name in servicenow dashboard? For example: If my report name is "Incidents created in last month" and i would like to add this report as a widget in the dashboard and there i...
