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Report to show weekly created vs resolved

I am looking to create a report that will show numbers of tickets created vs resolved, per week. I know I can use the trending bar chart, but I'm looking for something a bit easier to read like a pivot or what you'd build in Excel, with Created being...

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Jake5 by Kilo Explorer
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  • 2 replies
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Resolved! How can I get a single score report that captures average daily incidents opened on a month to date basis.

I am trying create a single score report that is on a dashboard that shows the average count. I am looking for an average of incidents opened daily on a MTD basis and then average incidents opened monthly for the previous three months. Once I choose ...

Data through REST API into power bi

Team, Need help, I am trying to get Servicenow data into power bi using table API. I am somewhat successful but came to a roadblock as I can only able to extract 4000 records in a single query. Although I have read that there is a default limit of 10...

Raks by Tera Contributor
  • 3700 Views
  • 8 replies
  • 0 helpfuls

Performance Analytics - job error

Hello everyone,We're trying to figure out why we are getting the following error in one of our job logs (see below). Any ideas?The message is super vague.Thanks!!Error collecting for 20160516 java.lang.NullPointerExceptionat com.snc.pa.dc.Script.getS...

Community Alums by Community Alums  
  • 3280 Views
  • 15 replies
  • 0 helpfuls

Clustering definition solution is not getting trained

I have created a clustering solution definition after installing both the predictive intelligence plugins. But when I click on "Update and train" UI Action ML solutions are generated but in active false state and its showing "Configuration OR Network...

Tiasha by Tera Contributor
  • 1358 Views
  • 3 replies
  • 0 helpfuls
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