I am trying to add color to a speedometer where if its less than 90% its red, 90-95% is yellow and over 95% is green. I can't seem to figure out how to do it? I have the speedometer showing the proper % currently on the score widget. I figure i mu...
Hi All, New to the site. I'm not much of a reporting guru, but I get lucky sometimes. I'm trying to find the MTR (Mean time to Respond) for some operators. I need to find the time between the ticket assigned to the group, to the time that someone p...
I have a list report that has about 85000 rows which I need to bring into excel to manipulate. I choose export and it emails me the report, however, there seems to be a maximum of 10000 rows of data it exports.
Hello guys, I'm in charge of taking a sample and analyzing the incidents from the incident management perspective and measure the quality of the troubleshooting logs, customer interactions, correct use of incident status, etc. So far I've been strug...
This report should include result for past records as well.
SN Community, I need your minds. As the meme says, it's big brain time. So I've got a dashboard that I'm building primarily for managing HR cases (the newer sn_hr_core_case scoped app one, not the old hr_core one). It's a pretty basic dashboard, but ...
Adding images in the reports/dashboard; Is it possible to add images in the repots/dashboard is it possible with reports/dashboard itself or PA is required. Along with the images all other details such as KB articles and other thing should be availab...
Hi,We have a report for one user who was left the organisation recently , I would like to transfer the report to a new "owner" Is there a way to assign this to a new person ? Please help.Thanks in advance.
Hi Guys, Since the sys_history_set and sys_history_line and sys_audit tables are far to large to realistically report from (and, in fact, I believe that they have been prevented from being reported on by Snow anyway), I was wondering if anyone out he...
How do I add a list of links to external websites within a ServiceNow Dashboard? See screen shot
Hi everyone, Is there a possibility to generate a trend graph that shows the percentage of incidents with breached SLA over time using only the reporting tool, i.e. no PA? So, let's say I want to know what percentage of my active incidents had a brea...
Hello, Is there a way to copy a report, I have this report that has an extensive criteria and its a bit of work to enter it in. If I can copy the report to another and just delete the items that I don't need it will help reduce the work. Any i...
Hi All,I want to display data label for bar chart when I select stacked by option. Is there a way to tweak the default sys properties to enable it or any other means to get the desired result.In the stacked by option if I select 'None' I get to see t...
Hi, is there any way to change the color of the background of a report ? best regards.
Want to control date range for historical data collection job for Incidents. How can I delete the old content? [Per Wednesday's bi-weekly mtg . . . I thought Isaak indicated this could be done; deleting several indicator at once. Just don't do a ...