After moving the pivot table report to Platform Analytics, the report cannot be exported.

Baskarank
Tera Contributor

After the Zurich upgrade, pivot table and other reports were moved to Platform Analytics, so I am unable to export pivot table reports from the new data visualization. I tried exporting the legacy pivot table report (sys_user), and although the export was successful, the alignment is not proper. How can this be resolved?

Baskarank_0-1767336846717.png

 

11 REPLIES 11

@Baskarank 

it's not supported

Other options are available as per that KB after the fix

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Baskarank 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron

Hi @Baskarank 

This was an issue earlier, but it has been resolved now. Please try upgrading or repairing the plugin to the latest version: Data Visualization plugin (sn_par_vis_base). I tested the same in my PDI, and it works fine.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

@Dr Atul G- LNG but I want PDF . Exporting Pivot visualizations to PDF is currently not supported in Platform Analytics dashboards.

Hi @Baskarank 

 

Agreed, I did not try this in PDF. However, I tested it in legacy reporting and was able to download it. This can be used as a workaround.

 

 

DrAtulGLNG_0-1767354986861.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************