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Performance analytics - report

brahmandlapally
Giga Guru
 
 
 
 

Screenshot 2026-03-05 111345.jpg

 

I am trying above report to be implemented in serviceNow.  

how breakdowns should be created?

i have created two breakdowns

  one for priority

  another for aging range.

 but i am unable to add both breakdowns in the widget.

 

so any one please help me to achieve attached report

 

1 REPLY 1

AndersBGS
Tera Patron

Hi @brahmandlapally 

 

To create above in performance analytics, you should have to automated indicators - 1 for on hold and 1 for in progress. Then you need to create the range for x axis if not already created, and at last you need to have a stacked column according to the range. 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/