02-19-2025 09:33 AM
Attempting to access /analysics on my instance displays the error, "Sorry, an error occurred or this page isn't available."
Anyone have suggestions how to better understand and hopefully resolve this error?
02-19-2025 09:58 AM
Hi @andrewschlo ,
Clearing the cache might work
you can review below support articles
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0815186
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0794129https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0788301
Please mark my answer as helpful/correct if it resolves your query.
Regards,Chaitanya
02-19-2025 02:55 PM
Unfortunately, I tried both already and tried them again, still with no luck.
I reviewed my error logs and found it is logging a 403 error. Any thoughts on that?
