apply a filter on a PA indicator
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03-03-2025 07:01 AM
Hi all !
I created a formula type indicator to have the percentage of incidents created and there I would like to apply a filter (like the interactive filters in the reports) to filter with the assignment groups, I know that interactive filters cannot be used in performance analytics I tried to put breakdowns but I don't know how to use them
this is my report :
Thank you
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03-03-2025 11:20 PM
Hi @hind ,
You need to create a breakdown and a breakdown source for the assignment group based on the sys_user_group. Afterwards, you need to add the breakdown to every automated indicator and to the formula indicator and at last hae a scheduled job run to collect the breakdown matrix.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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03-04-2025 12:54 AM
Hi !
thank you for your response but that what i want :
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03-04-2025 02:01 AM
Hi @hind
As Anders mentioned, you'll need to create a breakdown for the Assignment Group. Below are some screenshot to help you implement it.
Formula Indicator
2 Automated Indicator Breakdown
Formula Indicator Breakdown
Here’s a guide on Creating an Automated Breakdown
Don't forget to re-execute the collection jobs.
Cheers,
Tai Vu
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03-04-2025 03:01 AM
Hi @Tai Vu ,
Thanks for your answer, but I am not looking to access the data to be able to filter as indicated in the capture below
I want a filter which is displayed on the widget like the case of interactive filters in the reports like that, but im not sure if it's possible