ATF Execution Stuck

Sumit_x_kamde
Kilo Contributor

‎07-27-2026 04:44 AM

I am trying to execute ATF script. But its stuck on Preparing Test Run box and on client runner its saying waiting for a test to run for long time.

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Sardash
Kilo Sage

‎07-27-2026 11:05 PM

@Sumit_x_kamde  - 

ServiceNow indicates that this ATF test is either already running or has a pending execution. As a result, a new test run cannot be queued, causing the "Preparing the test run..." dialog to remain at "Job is not in the queue yet", while the Client Test Runner displays "Waiting for a test to run."

 

To resolve this,

1. Close the current Client Test Runner tab completely.

2. Then, return to the test, click Run Test, and select Start a new test runner to establish a fresh connection between the test and the runner.

 

You can also review the list of queued or active test executions in the Waiting/Running Test Runs module to identify any pending or stuck test runs that may be preventing the new execution from starting.

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