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While user tries to share PA dashboard, he gets stuck on infinite searching

natalialajd
Tera Contributor

Hello everyone,

 

One of our users tried to grant access to his PA dashboard (he is the owner), but was unsucsessful in doing so because he got stuck on infinite searching loop. The issue is reproducible while impersonating affected user, but for other users it works normally. User has a read right to user table as well as read right to sys ID, active, first and last name fields.

 

Do you know what could be causing this or how we could troubleshoot it? 

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Try repair or upgrade PA plugin once. and test. also cache.do

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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