Average age of RITM backlog
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3 hours ago
I learned how to create the formula
Formula Indicator:
Name: Average age of open ITS catalog tasks
Formula: [[Summed age of open ITS catalog tasks]] / [[Number of open ITS catalog tasks (daily)]] / 24
But I have been asked if there is a way to exclude outliers (certain catalog items, or assignment group, etc)
Thanks
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an hour ago
Add the appropriate breakdowns you want to the contributing indicator and the formula indicator and use a filter on a dashboard.
Or create new indicators for the existing indicator sources and filter out the scores you don't want and then use those for the formula indicator.