Breach Report for 1 team - Performance Analytics?

[BrianS344076034]

I'm looking to create a report for breaches, that looks cleaner than the ones in the Reports.

I would like to ideally create something like the attached

Where is would % of Incidents Breached this Month with the metric line below to help show the trend

Is this something possible to build? the pieces are all in SN somewhere, just curious if anyone else has something like this?

[KanteS · Accepted solution]

Hi @BrianS344076034 

Yes, this is possible using Performance Analytics.

You can achieve this by creating indicators and displaying them in a Score widget with a trendline.

Steps:

1. Create Indicator Sources and Indicators for:

   • Total Incidents

   • Breached Incidents

2. Create a Formula Indicator to calculate the percentage:

   (Breached Incidents / Total Incidents) * 100

3. Configure a Data Collector Job so the indicator collects data and stores historical values.

4. Create a PA Widget and select the Score visualization.

5. Enable Show trendline to display the sparkline that shows the trend over time.

6. Add the indicator to the widget.
   You can also configure breakdowns if you need grouping (for example by assignment group, priority, etc.).

This will give you a clean KPI-style widget showing the breach percentage.

If you found this helpful, please mark the answer as a solution and give it a like.

[BrianS344076034]

Appreciate the steps

Here is what I did to just proof of concept this for my team

1. Create indicator sources
   1. Total Incidents Created to our team - CMC
      1. Indicator source is incidents > assignment group CMC
   2. Total Incidents breached
      1. Indicator source is incidents> assignment group CMC and made SLA false
2. Create Formula
3. Data Collector Job - Im stuck here on how to configure this, but I am going to dig up articles
4. Create PA widget - I have these options?
   
5. Not seeing an option to show trendline

Once I have this built, how do I actually see in on my dashboard?

[AndersBGS]

Hi @BrianS344076034 ,

No, trendline is not available in a score widget. You can only select between the different Visualization. According to your second requirement, you need to go to the dashboard and add the element to the dashboard to have it visualized there.