can't configure colors in platform analytics

Dave65
Tera Contributor

I'm trying to change colors on my dashboard elements in platform analytics, but I can't.

When I click on the down arrow on Colors, all I get is a spinning circle and it never clears and displays color options.
Earlier I found a KBA from ServiceNow that said that having an older version of the plugin could be the problem. We updated to the latest plugin but that didn't fix the issue.
What I get:

Dave65_0-1747841754393.png

What I should get (taken from my PDI)

Dave65_1-1747842100756.png

 

3 REPLIES 3

DiegoCR
ServiceNow Employee
ServiceNow Employee

Hey Dave, were you able to find the solution for this? I'm having the same issue.

yanevasquez
Tera Contributor

@Dave65 , hello! I'm having the same issue 😕

jeffrubinoff
ServiceNow Employee
ServiceNow Employee

Please report this issue to Support.