can't configure colors in platform analytics

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05-21-2025 08:41 AM
I'm trying to change colors on my dashboard elements in platform analytics, but I can't.
When I click on the down arrow on Colors, all I get is a spinning circle and it never clears and displays color options.
Earlier I found a KBA from ServiceNow that said that having an older version of the plugin could be the problem. We updated to the latest plugin but that didn't fix the issue.
What I get:
What I should get (taken from my PDI)
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06-13-2025 08:26 AM
Hey Dave, were you able to find the solution for this? I'm having the same issue.
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07-23-2025 11:50 AM
@Dave65 , hello! I'm having the same issue 😕
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07-24-2025 11:01 AM
Please report this issue to Support.