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Can we add a Platform Analytics Visualization on a Service Portal page?

Gulzar Manuja2
Kilo Guru

Hello Everyone,
Hope you are well !

I'm trying to add a few visualizations built using Platform Analytics to a Service Portal page, but I haven't been able to find any out-of-the-box widget that supports displaying them, as shown below:

GulzarManuja2_0-1787800221881.png

 

Has anyone successfully added Platform Analytics visualizations to a Service Portal page before? If so, could you please share how you achieved it?

I would appreciate any guidance or recommendations.


Best Regards,
Gulzar Manuja 

13 REPLIES 13

Aditya_hublikar
Giga Sage

Hello @Gulzar Manuja2 ,

 

yes you can using OOTB report widget .

 

Aditya_hublikar_0-1787804974605.png

 

Aditya_hublikar_1-1787805009219.png

 

 

You can refer this : 

https://www.servicenow.com/docs/r/yokohama/now-intelligence/reporting/service-portal-reporting-widge...

 

https://www.youtube.com/watch?v=MOHOkqpSxAo

 

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

Hi Aditya,
Thanks for your response. I believe Report widget works for reports available in sys_report table only. Visualizations created via Platform Analytics are unavailable for selection using oob Report widget. 

Ankur Bawiskar
Tera Patron

@Gulzar Manuja2 

no out of the box widget available for this

Approaches

1) use OOB Report widget (if your visualization is report-based)

OR

2) custom widget

also check this link

Platform Analytics Dashboard in the Portal 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,
Thanks a lot for your response. Custom widgets will require a lot of effort since we have to add a lot of visulaizations which are already available in the par_visualization table. As you mentioned that oob option is unavailable, I reckon I will have to look around for another potential solution. 
I tried to add a PA dashboard as an iframe as well but it is showing header menu too such as All, Favorites, History etc. which is not desirable as we do not want to show menu options to the end user.