Can we allow external user to see performance analytics hub?
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‎05-20-2024 05:53 AM - edited ‎05-20-2024 06:10 AM
Can we allow external user (snc_external) to see analytics hub?
I have added performance analytics widget on the portal to show report to external user which they can see but i also want to allow the download option for them. When they click report, it redirects them to analytics hub. External users don't have access to that page.
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‎05-20-2024 06:15 AM
Hi @Community Alums ,
It's not recommended to to provide access to external users.
As to access the page you need to give "pa_admin" role. Giving someone the pa_admin or pa_data_collector role is equivalent to giving them admin, from a security perspective.
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‎05-20-2024 06:50 AM
Hi Sandeep,
Thanks for your input. We have a requirement to show some reports( contains customer's own data such as cases) on the portal. They also would like to export that to excel. Can you please propose any possible solution which will not require much customizations?
