Can we do drilldown in Performance Analytics Reports ?

[Arun98]

Hi Experts,

Below is the report that I built which is calculating the resolution percentage. So what I'm looking for is when a user will click on any of the points then it should take user to the next level (New Report). This is achievable using normal reports but can we do this using Performance Analytics.

[Community Alums]

Hi Arun,

This Video and the PDF attached in this content would help you :https://community.servicenow.com/community?id=community_blog&sys_id=5a3e245edb750490feb1a851ca961980

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Arun98]

Hey Sandeep,

I saw this video and they were talking about drilldowns in Reports, not in Performance Analytics.

This video doesn't helped

Thanks

[Community Alums]

Hi Arun,

You can Set the on-click behavior of a widget but for Exact drilldowns it would be via Report Drilldowns.

Set the on-click behavior of a widget

Set the on-click behavior of a report

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Mohith Devatte]

hello Arun 

you can go to this PA widget and open the record .

Then scroll down to the related list "on click behaviour" and create a record in it by specifying the URL 

typically give the URL of the another report which will drill down or redirect you to that report in the specified URL 

Hope this helps 

please mark my answer correct if this helps you