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09-10-2018 08:56 AM
Hello,
Do we have any option to Merge mutiple reports & display one ?
Ex:
Report 1 : To display Closed Catalog Tasks
Report 2: To display Resolved Incidents
Report 3: To display Breached tickets.
I have these 3 reports saved daily basic i export all reports & send a count like below:
Closed Catalog Tasks: 20
Resolved Incidents: 30
Breached Tickets: 10
Total Tickets: 50
Can i display a count by merging all 3 reports or any other way to acheive this ?
Solved! Go to Solution.
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09-10-2018 12:06 PM
Multiple data sets are supported in reporting without a Performance Analytics license. https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/reporting/con...
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09-10-2018 09:24 AM
Can you use a dashboard with 4 single scores? If not, I would look to set these up as 4 indicators in PA and use a list scorecard to display these (which would then include trend lines as well to help understand if this is getting better or worse).
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09-10-2018 10:27 AM
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09-10-2018 10:35 AM
You can't do it with single sores but you could do it with multiple data sets on a time series.
However, Performance Analytics does give you a lot more options. If this is important to see it in this way, perhaps you should look at adding Performance Analytics to your subscription.
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09-10-2018 10:52 AM