Can you change the colour of chats in Performance Analytics

jnt-cnt · ‎11-09-2025

There is OOTB report in survey function which shows 2 reports, but the colours and keys do not match between the two reports. Are there any way to keep the colours consistant between the two reports.

Report A - Cancelled is orange, Complete is Blue

Report B - Cancelled is blue, Complete is orange

SANDEEP DUTTA · ‎11-09-2025

Hi @jnt-cnt ,

Please refer to the following link :

Chart colors

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Sarthak Kashyap · ‎11-09-2025

Hi @jnt-cnt ,

You can select from given color palette

These color palette are coming from All >Platform Analytics Administration> Color setting> Chart Color Schemes

Table name for reference - pa_chart_color_schemes_list

For example I created Test New color palette, you can select up to 32 colors.

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

Dr Atul G- LNG · ‎11-10-2025

Hi @jnt-cnt

https://youtu.be/UNnSPE2eP4s

You can do via colour palette.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************