Cannot use data visualization as a filter

SD2024
Tera Expert

I am trying to make a data visualization act as a filter: https://www.servicenow.com/docs/r/now-intelligence/make-dv-act-as-filter.html

I created these data visualizations on my dashboard:

dv1 - a pie dv with data source as the incident table grouped by Reported By and set the Allow Chart Interaction to Apply as filter.

dv2.- vertical bar dv with data source as incident table grouped by Reported by and select Follow Filter

 

If I click on a segment of the pie in dv1, it does not filter dv2. On dv2, if I click on the filter icon it shows: Filters not applied - Reported by.

 I do not have any filters on the dashboard.

 

What am I missing in the config to get this working? 

Screenshot 2026-03-25 164842.jpg

 

 

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