Cannot use data visualization as a filter

[SD2024]

I am trying to make a data visualization act as a filter: https://www.servicenow.com/docs/r/now-intelligence/make-dv-act-as-filter.html

I created these data visualizations on my dashboard:

dv1 - a pie dv with data source as the incident table grouped by Reported By and set the Allow Chart Interaction to Apply as filter.

dv2.- vertical bar dv with data source as incident table grouped by Reported by and select Follow Filter

If I click on a segment of the pie in dv1, it does not filter dv2. On dv2, if I click on the filter icon it shows: Filters not applied - Reported by.

 I do not have any filters on the dashboard.

What am I missing in the config to get this working? 

[SD2024]

Hi @Tanushree Maiti 

The article isn't applicable to my scenario, as I am only using 1 filter

[SD2024 · Accepted solution]

After raising a support ticket with ServiceNow I updated the plugins and it is now working.