Cascading filter in ServiceNow
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3 hours ago
I'm trying to create a cascading filter in a dashboard based on the Tower filed from the sys_user_group table. The idea is to filter across multiple tables where the assignment group is referenced, so that the tower filter applies to all the widgets.
I've already added "All fields" and "Target table" mappings for each of the tables. However, the filter only works on some tables and not on others.
Could you help me understand what additional configuration is needed to make the Tower filter apply consistently across all tables in the dashboard?
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3 hours ago
I have created the dashboard under Self service -> Dashboard
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3 hours ago
Hi, can you take a screenshot of the filter's mapping setup?
Thanks!
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2 hours ago
Hi @sagarcbanou ,
Please review the basic setup of cascading filter from service now docs
for your requirement you need to add target table and related fields and that will map and act accordingly.
If my response is helpful please mark as helpful and accept the solution.
Thank you!!
