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05-24-2023 07:09 AM
Hi! I would like to change my calendar report to start showing meetings/events that start at or after 8am. Right now it begins at 00:00am so there is a lot of wasted space since our events don't begin until 8am.
Thanks!
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05-24-2023 07:39 AM - edited 05-24-2023 07:40 AM
You'll definitely need to copy and configure (customize) the calendar dashboard widget, to accomplish this specific customization. Here is a link that talks about editing the HTML for portal widgets, it might be the same for report widgets on dashboards(?) - How to edit Service Portal Widgets to make simple changes - Support and Troubleshooting (servicenow....
There is an article (Configure the specific fields for display in a calendar report - Support and Troubleshooting (servic...) about adjusting the information that a record on a referenced table sends to a calendar widget...which means this is coded ("behind the scenes") in a way that is platform-wide and can likely have some system properties or additional functionality added, to support this type of relationship (record attributes that are not date/time, relating to date/time-based widgets/tables/reports).
Maybe put in a feature request and ServiceNow can add some "style" options/elements to the "calendar" report type in the report builder module, which would allow you to define the parameters that you are referring to, directly within the report itself...I mean, that's what the "style" section of a report is for, right?
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05-24-2023 07:39 AM - edited 05-24-2023 07:40 AM
You'll definitely need to copy and configure (customize) the calendar dashboard widget, to accomplish this specific customization. Here is a link that talks about editing the HTML for portal widgets, it might be the same for report widgets on dashboards(?) - How to edit Service Portal Widgets to make simple changes - Support and Troubleshooting (servicenow....
There is an article (Configure the specific fields for display in a calendar report - Support and Troubleshooting (servic...) about adjusting the information that a record on a referenced table sends to a calendar widget...which means this is coded ("behind the scenes") in a way that is platform-wide and can likely have some system properties or additional functionality added, to support this type of relationship (record attributes that are not date/time, relating to date/time-based widgets/tables/reports).
Maybe put in a feature request and ServiceNow can add some "style" options/elements to the "calendar" report type in the report builder module, which would allow you to define the parameters that you are referring to, directly within the report itself...I mean, that's what the "style" section of a report is for, right?