Color code by assigned to field in a calendar report
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‎01-27-2022 11:47 AM
Does anyone know if it's possible to when you create a calendar report, to highlight based on "assigned to" field and a color assigned to them?
i.e., Agent A is red, agent B is blue and agent C is green - regardless of how I view the calendar, I know who is assigned to a specific task based on their color
example calendar as well
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‎01-27-2022 12:08 PM
Hello
Please check the below thread you will get the solution
https://community.servicenow.com/community?id=community_question&sys_id=1a99a06bdb652c104aa5d9d968961958
Please mark answer correct/helpful based on impact
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‎01-27-2022 04:37 PM
Is there any way to color code by the "assigned to" if the parameters/conditions are as follows:
Report conditions for example
Table conditions:
Subcategory = Meeting Support
Ticket = active
Type:
Calendar
Configure:
Event to display = Start Date
All events are the same color, we want to see if it's possible to continue viewing the calendar as is, but color code the items by assigned to agent
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‎01-27-2022 08:56 PM
try this link,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0761092
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
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‎01-31-2022 06:43 AM
I don't think this article applies to what I'm looking to do.
On the calendar, highlighted based on should be blank.
Ticket/record in the system should be color coded based on "assigned to" field. i.e., So if a meeting is not assigned to a person, it should be GREY. And if the ticket is assigned to John Smith, all of his tickets are BLUE, etc.