Column scrolling issue

pramn
Kilo Sage

We have added a new column in the dashboard, whenever i am trying to place that column in between some other column it's not happening .

 

What could be the reason behind this 

 
 
 
 
 
 
 

 

3 REPLIES 3

Hemanth EK
Tera Contributor

Hi @pramn ,

You are not able to place the new column in between other columns because of one of these reasons:

  • Layout is fixed – The dashboard grid does not allow free movement of columns.
  • Different section – The column may be in another container/section.
  • View settings control order – Column order is controlled by list personalization or report configuration.
  • No edit permission – You may not have rights to rearrange.

Most commonly, it is due to fixed dashboard layout or view configuration.

Hemanth EK
Tera Contributor

Hi @pramn ,
Here is The Quick Fix Method

Remove the column and re-add it at the correct position using + Add, then rearrange again.

Ankur Bawiskar
Tera Patron

@pramn 

So did you save after changing the positions?

Try to logout and login to see the changes

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader