Combining Incident and SCTASK data (using 'Task [task]' table)--unable to show SCTASK 'Variable' data

MG25
Tera Contributor

I was able to find 'Variable+' under 'Request item [Catalog Task]+' and add the variables needed, but they will not display as columns under the report. I can add 'Request item [Catalog Task]+' into the report to display the associated RITM, but unable to show the 'Variable+' data.

Is this possible to do within the 'Task [task]' table?

Appreciate the help!

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi

yes, this is possible. You can find the instructions on page https://community.servicenow.com/community?id=community_question&sys_id=539c83e5db9cdbc01dcaf3231f96...

And don't get confused, because the instructions were accidentally created as questions.

Kind regards
Maik

MG25
Tera Contributor

Appreciate your response, but I do not believe that is pulling from the 'Task [task]' table -- which is needed to show incidents and sctasks on the same report.