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01-26-2021 07:01 AM
Hi
I want to create a report that groups and counts projects with same business applications. This field is a List Collector so it can have multiple entries.
What can I do to split this field for reporting purposes?
I tried database views to join project and business application tables because I need the Application Portfolio Manager to filter these projects.
How can I accomplish that?
Thanks!
Solved! Go to Solution.
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02-03-2021 08:04 AM
Hi
I'm afraid it is not that simple, as there is a many-to-many relation between records and tags (aka labels). But due to this fact the tag concept is suitable to your use case (as you cannot create a m2m table for licence reasons)
For more information please see https://docs.servicenow.com/bundle/paris-platform-user-interface/page/use/common-ui-elements/concept...
Kind regards
Maik
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01-31-2021 09:28 PM
Hi
I thought hard about it and considered using the tags. Every time a value for "Business Applications" is added, a tag with the same name is also added in the background.
What sounds simple at first is a bit more complex in practice and I don't have the time to develop it right now.
But maybe you can do something with this approach.
Kind regards
Maik
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02-03-2021 07:49 AM
Thanks I will try that solution but how can I access the "Tag" field?
Can I simply do, for example, project.tags ?
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02-03-2021 08:04 AM
Hi
I'm afraid it is not that simple, as there is a many-to-many relation between records and tags (aka labels). But due to this fact the tag concept is suitable to your use case (as you cannot create a m2m table for licence reasons)
For more information please see https://docs.servicenow.com/bundle/paris-platform-user-interface/page/use/common-ui-elements/concept...
Kind regards
Maik
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02-08-2021 02:02 AM
I think it's a great solution, I tried it joining multiple tables and shows exactly what I want! Thanks a lot!
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02-08-2021 02:07 AM
Thanks for the feedback and glad to help you!
Kind regards
Maik