Create report for: incidents that will breach the SLA within the next 2 hours
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‎05-24-2017 01:49 AM
Hi,
How would you create a report that shows a list of incidents where the SLA will breach within the next 2 hours (meaning it hasn't breached, but there are 2 hours left until it will breach).
Best regards,
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‎05-24-2017 01:53 AM
Hello Rody,
Refer the below screenshot may helpful to you.
Note: Incident_sla has create from database view.
http://wiki.servicenow.com/index.php?title=Database_Views#gsc.tab=0
ServiceNow Commnunity MVP -2018 class.
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‎07-12-2017 03:52 AM
Hi Rody,
May i know the status of this thread?
If Answered .Please correct as answered that will be helpful to others
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ServiceNow Commnunity MVP -2018 class.
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‎05-24-2017 01:54 AM
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‎06-19-2022 02:01 AM