Create report for: incidents that will breach the SLA within the next 2 hours
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05-24-2017 01:49 AM
Hi,
How would you create a report that shows a list of incidents where the SLA will breach within the next 2 hours (meaning it hasn't breached, but there are 2 hours left until it will breach).
Best regards,
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Performance Analytics
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09-28-2023 07:35 AM
looking for the same solution. need a report that indicate incidents that are breaching tomorrow