Creating report

mohammeda36 · ‎12-01-2025

I need to create a report for problem metric to find the actual average of each state moving from one state to another and need the current state as well.

Dr Atul G- LNG · ‎12-01-2025

Hi @mohammeda36

Have look here:

https://www.servicenow.com/community/developer-forum/how-to-create-a-metric-report-on-change-request...

https://www.servicenow.com/community/platform-analytics-forum/metric-of-time-spend-in-a-specific-sta...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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mohammeda36 · ‎12-01-2025

I need report sample with conditions , If possible can you share me that

Dr Atul G- LNG · ‎12-01-2025

HI @mohammeda36

Table: Problem Metric

Type: Bar

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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mohammeda36 · ‎12-01-2025

Perfect, I need the current state as well and the count