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Creating report

mohammeda36
Tera Contributor

I need to create a report for problem metric to find the actual average of each state  moving from one state to another and need the current state as well. 

9 REPLIES 9

Dr Atul G- LNG
Tera Patron

Hi @mohammeda36 

 

Have look here:

 

https://www.servicenow.com/community/developer-forum/how-to-create-a-metric-report-on-change-request...

 

https://www.servicenow.com/community/platform-analytics-forum/metric-of-time-spend-in-a-specific-sta...

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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I need report sample with conditions , If possible can you share me that 

 

HI @mohammeda36 

 

DrAtulGLNG_0-1764586034215.png

Table: Problem Metric

Type: Bar

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Perfect, I need the current state as well and the count