Dashboard behavior in Self-Service
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yesterday
Hi everyone,
I would like to confirm the expected behavior of the Dashboard module under Self-Service.
When clicking Self-Service > Dashboard, is it expected that users are always redirected to the Platform Analytics Workspace page ? What is the mechanism behind this behavior?
Any clarification, documentation, or implementation details would be greatly appreciated.
Thanks!
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yesterday
Hi,
OOB Behavior is as below
Self Service -> Dashboards will take you to the old PA Dashboards.
Platform Analytics -> Dashboard will bring you to the Platform analytics dashbaords.
If needed , you can add a menu under self service to take users to platform analytics dashbaords.
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yesterday
Sorry, does your reply belongs to the behavior in version Zurich?
When I access Self Service -> Dashboards in version Australia, the system will redirect me to Platform analytics dashboard.
Do you have any information about it?
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yesterday
Yes, that is the expected behaviour, as the Home page has been deprecated. The dashboard will now take you directly to this page. @QuangTM34
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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yesterday
I have not tested Australia.
