Homepage behavior in Self-Service

[QuangTM34]

Hi everyone,

I would like to confirm the expected behavior of the Homepage modules under Self-Service. When clicking Self-Service > Homepage, is it expected that the system automatically opens the last dashboard the user accessed?

Does this behavior apply to both:

• Core UI Dashboards
• PAR Dashboards

Additionally, what is the mechanism behind this behavior?

Any clarification, documentation, or implementation details would be greatly appreciated.

Thanks!

[Dr Atul G- LNG]

Hi @QuangTM34 I am using the latest version of Australia, but I cannot see the Home page under Self-Service. It looks like the Home page has been deprecated by ServiceNow.

[jeffrubinoff]

https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/hpm-convert-homepages.html

[Anurag Tripathi]

Hi,

This is dictated by the user preference. 

Click on the Right hand top corner where it shows your profile

There is a  system properties as well that define the default landing page 

glide.login.home -> this is when a user logs in . Generally its defaulted to pa_dashbaord.do which will land you on the dashboards, and will show whatever dashboard you visited last.

glide.banner.image.url -> This is when a user clicks on the Company banner on left hand top corner. Generally its defaulted to pa_dashbaord.do which will land you on the dashboards, and will show whatever dashboard you visited last.