Dashboard migration

Nenad Berbatovi
Tera Contributor

Dear Community,

 

I migrated some of my dashboards from the classic UI to Platform Analytics.

When I am in Platform Analytics --> Dashboard I can find my migrated dashboard. 

But, when I'm on Service Operation Workspace, in a Dashboard menu, I can not find it. 

Does someone knows why? 

 

Best regards

1 ACCEPTED SOLUTION

martapenzo
ServiceNow Employee
ServiceNow Employee

Hi,
all the migrated dashboards will automatically be available in the Platform Analytics experience.
In the Platform Analytics dashboards details panel there is a configuration called "Dashboard visibility", if you add there the "Service Operation Workspace" and make sure that Service Operation Workspace has a dashboard component you will be able to see those dashboards in SOW.

Thanks,

View solution in original post

3 REPLIES 3

martapenzo
ServiceNow Employee
ServiceNow Employee

Hi,
all the migrated dashboards will automatically be available in the Platform Analytics experience.
In the Platform Analytics dashboards details panel there is a configuration called "Dashboard visibility", if you add there the "Service Operation Workspace" and make sure that Service Operation Workspace has a dashboard component you will be able to see those dashboards in SOW.

Thanks,

Here's doc on how to make the dashboard component in SOW show the desired dashboard: https://docs.servicenow.com/bundle/xanadu-now-intelligence/page/use/performance-analytics/task/add-d...
You might already have a page built from the Dashboard page template with an empty Dashboard component. (Step 3)

jeffrubinoff
ServiceNow Employee
ServiceNow Employee

Here's doc on how to make the dashboard component in SOW show the desired dashboard: https://docs.servicenow.com/bundle/xanadu-now-intelligence/page/use/performance-analytics/task/add-d...