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09-24-2024 04:33 AM
Dear Community,
I migrated some of my dashboards from the classic UI to Platform Analytics.
When I am in Platform Analytics --> Dashboard I can find my migrated dashboard.
But, when I'm on Service Operation Workspace, in a Dashboard menu, I can not find it.
Does someone knows why?
Best regards
Solved! Go to Solution.
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09-24-2024 07:55 AM
Hi,
all the migrated dashboards will automatically be available in the Platform Analytics experience.
In the Platform Analytics dashboards details panel there is a configuration called "Dashboard visibility", if you add there the "Service Operation Workspace" and make sure that Service Operation Workspace has a dashboard component you will be able to see those dashboards in SOW.
Thanks,
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09-24-2024 07:55 AM
Hi,
all the migrated dashboards will automatically be available in the Platform Analytics experience.
In the Platform Analytics dashboards details panel there is a configuration called "Dashboard visibility", if you add there the "Service Operation Workspace" and make sure that Service Operation Workspace has a dashboard component you will be able to see those dashboards in SOW.
Thanks,
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09-24-2024 10:03 AM - edited 09-24-2024 10:06 AM
Here's doc on how to make the dashboard component in SOW show the desired dashboard: https://docs.servicenow.com/bundle/xanadu-now-intelligence/page/use/performance-analytics/task/add-d...
You might already have a page built from the Dashboard page template with an empty Dashboard component. (Step 3)
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09-24-2024 10:02 AM
Here's doc on how to make the dashboard component in SOW show the desired dashboard: https://docs.servicenow.com/bundle/xanadu-now-intelligence/page/use/performance-analytics/task/add-d...