Dashboard not listed
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-22-2025 07:58 AM
How can I make/add my dashboard as Default under 'Service Dashboard'?
or
How can have my dashboard listed under 'Dashboard'? Only 3 is listed but there are more.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-23-2025 02:00 AM
To set a dashboard as the default under 'Service Dashboard': You can configure a default dashboard for users by modifying user preferences in All > User Administration > User Preferences. (see https://www.servicenow.com/community/upgrades-and-patching-forum/how-to-make-a-dashboard-as-default-..., https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683955).
To list more dashboards under 'Dashboard', dashboards are stored in the pa_dashboards table. If only three dashboards are visible, check the pa_dashboards_permissions and pa_dashboards_group tables to ensure proper access and grouping. You can also navigate to Performance Analytics > Admin Console to view all dashboards and their configurations. (see https://www.servicenow.com/community/platform-analytics-forum/list-of-dashboards/m-p/1222959, https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0598455).
Hope that Helps!
Please mark this response correct by clicking on "Accept as Solution" and/or mark it as "Helpful" (kudos) if it helps.