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Dashboard not listed

BGNNR
Kilo Contributor

‎05-22-2025 07:58 AM

How can I make/add my dashboard as Default under 'Service Dashboard'?

BGNNR_0-1747925559087.png

or

How can have my dashboard listed under 'Dashboard'?  Only 3 is listed but there are more.

BGNNR_1-1747925660744.png

 

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Rub_n Ruiz Tris
Tera Contributor

‎05-23-2025 02:00 AM

To set a dashboard as the default under 'Service Dashboard': You can configure a default dashboard for users by modifying user preferences in All > User Administration > User Preferences.  (see https://www.servicenow.com/community/upgrades-and-patching-forum/how-to-make-a-dashboard-as-default-..., https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683955).

To list more dashboards under 'Dashboard', dashboards are stored in the pa_dashboards table. If only three dashboards are visible, check the pa_dashboards_permissions and pa_dashboards_group tables to ensure proper access and grouping. You can also navigate to Performance Analytics > Admin Console to view all dashboards and their configurations. (see https://www.servicenow.com/community/platform-analytics-forum/list-of-dashboards/m-p/1222959, https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0598455).

 

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