Dashboard owner cannot edit her dashboard.
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an hour ago
Why this message showing when dashboard owners edit her dashboard?
"You cannot configure this element. The owner did not share it with editing permissions."
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56m ago
Hi @chrisjhun_M
I think this is access issue. Can you check and confirm if user has dashboard edit access (pa_admin role)? Underlying role drives whether or not user can edit a dashboard or not before ownership.
Thanks,
Vishal
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36m ago
Try repairing the plugin, and then try again.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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25m ago
Hi @chrisjhun_M
- Repair Platform Analytics plugin
- Clear cache using cache.do in Navigator and then check
Also check: https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/troubleshoot-dashboard-perm...
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti