Dashboard owner cannot edit her dashboard.

chrisjhun_M
Tera Contributor

Why this message showing when dashboard owners edit her dashboard?
"You cannot configure this element. The owner did not share it with editing permissions."

chrisjhun_M_0-1785940564703.png

3 REPLIES 3

VishalC3
Mega Guru

Hi @chrisjhun_M 

 

I think this is access issue. Can you check and confirm if user has dashboard edit access (pa_admin role)? Underlying role drives whether or not user can edit a dashboard or not before ownership.

 

Thanks,

Vishal

Dr Atul G- LNG
Tera Patron

Try repairing the plugin, and then try again.

 

https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/troubleshoot-dashboard-perm...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Tanushree Maiti
Tera Patron

Hi @chrisjhun_M 

 

  • Repair Platform Analytics plugin 
  • Clear cache using cache.do in Navigator  and then check

 

Also check: https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/troubleshoot-dashboard-perm... 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti